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Intrawest Sold Today
Rather ironic that we would be staying at an Intrawest resort during our vacation and read today that the once darling Canadian success story was sold to an American company. News has been spreading about troubles at Intrawest for a while now, so the sellout is hardly a surprise.
One thing I can tell you about our Intrawest experience this summer at Panorama, is that service and quality have also gone south. We are now in our second suite after arriving to a filthy and noisy first night. Today we moved to a new suite and, believe it or not there was broken glass on the kitchen floor and dirty daipers in a waste basket on the balcony. Plus, there was only one pillow in the 1 bedroom plus condo.
The funny thing (if you are even a little bit sadistic) is that there was a nice, token card on each room's center table signed by apparently the good person who took such care cleaning the place, saying they hoped we liked the job they had done. They even signed it ;-)
Hopefully the big US buyers can fix the problems with Intrawest soon.
August 13, 2006 in Marketing et al | Permalink | Comments (0) | TrackBack


